Sugar Casino Erfahrungen Testbericht & Bewertung

However, this went on for two months and there were no more updates since then. The player said he had deposited €40 – his daily limit – in the casino but it was suddenly gone and according to the casino it was due to some technical issues on their website. The casino refused to cooperate with this complaint. The player from Germany had the account blocked for an audit after accumulating a substantial win. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply. The player from Bavaria has submitted a withdrawal request less than two weeks prior to contacting us.
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Sugar Casino Erfahrungen

The player from Sweden is having difficulties receiving her funds. The player from Germany has deposited money into a casino account but the funds seem to be lost. The casino has not responded to the complaint, and it was closed as “unresolved”. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

• We currently have 16 complaints about this casino in our database.
• The player from the United Kingdom experienced account closure at Sugar Casino due to an alleged breach of their terms and conditions.
• We were forced to reject this complaint because the player registered with incorrect personal details.
• The player from Germany requested a withdrawal a few days ago, but it’s been pending since.
• The player from Germany has requested two withdrawals.
• The complaint was resolved as the player verified himself and withdrew his money.
• Also, they refused to cooperate with a mediator in order to clarify this case.

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 6 bonuses from Sugar Casino in our database, and all offers are listed in the ‘Bonuses’ section. This review examines Sugar Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. The player’s withdrawal is delayed even thou the payment was already processed. The complaint was resolved as the player received his money. The player from Austria has requested a withdrawal prior to submitting this complaint.
Because of these complaints, we’ve given this casino 5,022 black points in total. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. Sugar Casino’s concept is really as sweet as it sounds! We use dedicated people and clever technology to safeguard our platform.

• The player opened an account at Sugar casino, took a bonus, and played.
• Browse all bonuses offered by Sugar Casino, including their no deposit bonus offers and first deposit welcome bonuses.
• The player from Sweden is experiencing difficulties withdrawing winnings as his account has been suspended two months ago.
• There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety.
• There are currently 6 bonuses from Sugar Casino in our database, and all offers are listed in the ‘Bonuses’ section.
• They will blame issues on users device, internet speed and router.

Q: Gibt es eine mobile App für Sugar Casino?

The player didn’t receive a bonus because she deposited by a payment method that wasn’t eligible. The player had a pending withdrawal of €3778.8, but the casino closed their account and accused the player of collusion. There is no further information about this case and the casino refused to cooperate with the mediator services. The player complained that after he requested a withdrawal and provided all the required documents for account verification his account got banned.
However, he was not aware of why did it happen and the casino was unresponsive. Also, they refused to cooperate with a mediator in order to clarify this case. The player from Austria has been experiencing difficulties withdrawing their funds. Subsequently, all the funds were played and lost. We rejected this complaint as the funds have been played before we could intervene.

Withdrawal of player’s winnings was delayed.

The player opened an account at Sugar casino, took a bonus, and played. They were winning when suddenly the game session was stopped and their account was closed. The casino said the account was under investigation due to suspicion of fraud.

Player didn’t receive a bonus because of a restriction in the Bonus T&Cs.

The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Sugar Casino scored an Above average Safety Index of 6.8, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Proceed with reading our Sugar Casino review to learn more about this casino.

Player has been accused of playing restricted games.

The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player from Italy was informed he cannot withdraw his winnings because he sugarcasino erfahrungen is from a restricted country. We were forced to reject this complaint because the player registered with incorrect personal details. The player’s winnings were capped for an unknown reason. Online casino has many IOS issues so if playing on iPhone or iPad there are many glitches.

The complaint was resolved as the player verified himself and withdrew his money. The player from Germany has requested withdrawal one week ago. Player’s complaint has been resolved successfully. The player from Lower Saxony has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The complaint was rejected because the player didn’t respond to our messages and questions.